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MOST FREQUENTLY ASKED QUESTIONS ABOUT
"OUTSOURCED GROUNDS, PARKS & ATHLETIC FIELD MAINTENANCE"

  1. What will happen to my present grounds maintenance employees?
  2. Will I lose control of the management of my grounds maintenance?
  3. What happens if there is a major turf or plant failure(dead infield, landscape plantings) while under contract?
  4. How will I be assured that all future management personnel will be qualified to maintain my grounds?
  5. What will happen with my present equipment and tool inventory now that the contractor will furnish all necessary equipment and tools for my grounds maintenance?
  6. What will happen to the equipment and tool inventory if the owner or contractor terminates the maintenance contract?
  7. How can I be assured that the proposed maintenance contract quality is equal to or greater than the present level of maintenance we are receiving?
  8. Even though our agreement with the contractor is full service, will I be billed for extras such as french drains, retaining walls, new landscaping, and capital improvements (i.e. - irrigation system)?
  9. Will there be a long transition period during the switch between the present in-house staff and contractor?
  10. What is the process if I want to make capital improvements to my grounds?

What will happen to my present grounds maintenance employees?

Answer:
In past experience, the contractor attempts to employee present employees based on a pre-employment screening process(i.e. drug test) at or above their present compensation rates.

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Will I lose control of the management of my grounds maintenance?

Answer:
As the owner, you will maintain full control of all facets of grounds management and other daily grounds maintenance operations. It is recommended that weekly staff meetings between the owner and superintendent continues, to discuss concerns and grounds conditions.

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What happens if there is a major turf or plant failure (dead infield, landscape plantings) while under contract?

Answer:
If it is determined that the plant material failure is due to the negligence of the contractor,  they will be responsible for repairing the damages.

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How will I be assured that all future management personnel will be qualified to maintain my grounds,parks and athletic field?

Answer:
The maintenance contractor is required to furnish you with a minimum of three qualified "class A" supervisors for you to choose from. As the  owner, you can reject any or all, and submit your own candidates to the contractor for consideration.

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What will happen with my present equipment and tool inventory now that the contractor will furnish all necessary equipment and tools for my grounds maintenance?

Answer:
The contractor is typically interested in purchasing some or all of your inventory. The owner may elect to sell their equipment on the open market, using all profits as they see fit .

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What will happen to the equipment and tool inventory if the owner or contractor terminates the maintenance contract?

Answer:
At the time of final contract preparation, an agreement will be made between the contractor and owner on a pre-determined percentage buy back of all equipment.

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How can I be assured that the proposed maintenance contract quality is equal to or greater than the present level of maintenance we are receiving?

Answer:
When preparing grounds maintenance specifications, the OLM Consultant works directly with the present grounds supervisor and your management personnel to develop standards equal to or higher than the present service. When contractors bid your grounds maintenance, they are agreeing to work under Performance Payment™   based contracts. Thus, the owner is assured through the monthly inspection process that all standards set forth in contracts are met or the contractor does not receive their full month's payment for services.

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Even though our agreement with the contractor is full service, will I be billed for extras such as french drains, retaining walls, new landscaping, and capital improvements (i.e. - irrigation system)?

Answer:
On items such as installing french drains, the contractor will only bill you for materials needed to complete the task. They utilize their on-site labor force for the needed man-hours at no additional cost.

The owner must approve, in writing, any extra change orders before the work begins.

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Will there be a long transition period during the switch between the present department and contractor?

Answer:
In most cases, the contractor will employ the present staff, therefore, this transition period is minimal. The contractor has a transition team that will handle orientation and paper work with the employees on a timely basis.

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What is the process if I want to make capital improvements to my grounds?

Answer:
The contractor will want to make these improvements and  will submit a bid for the scope of the work. The owner is free to accept this bid or obtain their own proposal and award contracts at their discretion.

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Revised: December 13, 2006.